Terms of service
Please read the following terms of use carefully before using the website www.totemeco.com.au. Your use of this website confirms your unconditional acceptance of the following terms of use of Totem Eco. If you do not accept these terms and conditions, do not use the website.
The following information relates to Totem Eco online store, trading under Midnight Snack Productions PTY LTD (ABN 96 127 162 949).
Disclaimer
The content of www.totemeco.com.au is general and is provided for information purposes only. The material on this website is not and should not be regarded as advice, including legal or medical advice. To the fullest extent permitted by law, Totem Eco does not give any express or implied warranties and makes no representations in relation to this website. In particular, while reasonable care is taken in its preparation, Totem Eco does not guarantee or warrant the accuracy, reliability, completeness or currency of the information on this website or its usefulness in achieving any purpose. Information on this website should not be used without validating that information from appropriate sources and obtaining professional advice where it is prudent to do so. You should make and rely upon your own assessments and enquires to verify the accuracy of the information provided.
In addition, to the fullest extent permitted by law, Totem Eco does not warrant that the website itself is free from any computer viruses or other defects or that your access to the website will be continuous or uninterrupted. Totem Eco accepts no liability arising from your access to this website.
Limitation of Liability
Notwithstanding the provisions of consumer protection legislation that cannot be excluded, Totem Eco accepts no liability arising from the information on this website, or on websites linked from this website, being incorrect, incomplete or misleading. To the fullest extent permitted by law, Totem Eco will not be liable for any loss, damage, cost or expense incurred in or arising by reason of any person relying on the information on this website. Where conditions and warranties implied by law cannot be excluded, Totem Eco limits its liability, where it is entitled to do so, to the resupply of the relevant service and goods, or paying you the cost of that resupply.
Customer Enquiry Response Times
We value your feedback and will endeavor to respond to all customer queries within a reasonable timeframe. All queries should be sent to info@totemeco.com.au. We cannot guarantee replies to queries received via other social media or communication channels. We aim to respond within business hours, and within 24 hours of a message received via email.
Sale, Discounting and Promotions
All sale items are subject to availability at time of order. Any product discounting or promotional offers are made at Totem Eco’s sole discretion and are subject to change or withdrawal without notice. Changes to offers will only apply after the date of the change. Offers or promotions cannot be applied to previously ordered items. Offers with a spend threshold exclude delivery charges.
Terms of Trade
If you purchase any products via this website, you must agree to Totem Eco’s Terms of Trade (see Shipping and Returns).
General
Totem Eco may vary these terms and conditions at any time by publishing a revised version of the terms and conditions on this website.
The law applicable to this website is the law of the State of New South Wales, Australia.